Data Protection Policy

AGENTS CO., LTD. (hereinafter, "the Company"), believes that it must fulfill its corporate social responsibilities through its business activities centering on travel, and accommodation.

Accordingly, the Company shall abide by the spirit and letter of applicable laws in Thailand, including the Personal Data Protection Act (PDPA), and other countries as well as international rules, and act with a social conscience.

In this context, the Company regards proper management of the protection of personal data to be a fundamental element in its business activities.

The Company herein sets forth its Personal Data Protection Policy and, in addition to pledging to comply with laws and other norms pertaining to personal data protection, shall put in place its own rules and systems tailored to the Company's corporate philosophy and the nature of its business.

All executives and employees of the Company shall abide by the Personal Data Protection Management System (encompassing the Personal Data Protection Policy as well as in-house systems, rules and regulations for personal data protection) devised in accordance with the Personal Data Protection Policy, and shall make thoroughgoing efforts to protect personal data.

• Respect for Individuals and Their Personal Data
  The Company shall obtain personal data by appropriate methods. Except where provided by laws and regulations, including the PDPA, the Company uses personal data within the scope of the purposes of use specified. The Company shall not utilize an individual's personal data beyond the scope necessary for the attainment of the said purposes of use, and shall take measures to ensure that this principal is observed. Except where provided by laws and regulations, the Company shall not provide personal data and personal identification data to a third party without prior consent from the individual. The Company may, however, share personal data with its sister companies (companies under common ownership or control) for marketing and promotional purposes, as specified in our Privacy Policy.
• Personal Data Protection System
  The Company shall assign managers to oversee the protection and management of personal data and shall establish a Personal Data Protection System that clearly defines the roles and responsibilities of all Company personnel in protecting personal data.
• Safeguarding of Personal Data
  The Company shall implement and oversee all preventive and remedial measures necessary to prevent leakage, loss or damage of personal data in its possession.<br /> Should the processing of personal data be outsourced to a third party, the Company shall conclude an agreement with that third party requiring the protection of personal data and shall instruct and supervise the third party to ensure that the personal data is handled properly.
• Compliance with Laws, Government Guidelines and other Regulations on Personal Data Protection
  The Company shall comply with all laws, government guidelines and other regulations governing the protection of personal data, including the PDPA.
• Complaints and Inquiries
  The Company shall establish a Personal Data Inquiry Desk to respond to complaints and inquiries on the handling of personal data and on the Personal Data Protection Management System, and this Desk shall respond to such complaints and inquiries in an appropriate and timely manner.
• Ongoing Improvement of Personal Data Protection Management System
  The Company shall continually review and improve its Personal Data Protection Management System in line with changes in its business operations as well as changes in the legal, social, and IT environments in which it conducts its business operations.

90 Day Reporting Personal Data Handling

In connection with the 90-day reporting (TM 47) services provided through this Website, the Company collects, processes, and shares personal data as necessary to fulfill your reporting obligations with Thai immigration authorities. This includes, but is not limited to:

• Data Collected: Passport information (including passport number, nationality, and biographical pages), visa information, address in Thailand, contact details, passport photographs, and any other information required by Thai immigration authorities for 90-day reporting purposes.
• Purpose of Processing: Your personal data is processed solely for the purpose of submitting your 90-day reporting (TM 47 form) to Thai immigration authorities on your behalf as your authorized representative under the limited Power of Attorney you grant to us.
• Sharing with Authorities: By using our 90-day reporting service, you explicitly consent to the Company sharing your personal data with Thai immigration authorities as required to complete your 90-day reporting obligation. This sharing is necessary for the performance of the service you have requested.
• Data Retention: Personal data related to your 90-day reporting will be retained for the period necessary to provide the service and comply with legal obligations, including record-keeping requirements under Thai immigration law and business regulations.
• Your Rights: You have the right to access, correct, or request deletion of your personal data in accordance with applicable data protection laws and our Privacy Policy. However, please note that certain data may need to be retained to comply with legal and regulatory obligations.

The Company takes all reasonable measures to ensure that your personal data is handled securely and in compliance with the PDPA and other applicable data protection regulations when providing 90-day reporting services.

Contacting us

If you have any questions, concerns, or complaints regarding our Data protection policy, we encourage you to contact us using the details below:

[email protected]

This document was last updated on Apr 2, 2025